Privacy Policy

Crafting Elegance, Delivering Confidence. At Wholesale Glass Vases International, we believe that trust is the cornerstone of every transaction, just as clarity and integrity define our Apothecary Jars, Glass Vases, and Event Decor collections. This Privacy Policy outlines how we collect, use, protect, and respect your personal information when you visit glassvasesshop.com. We are committed to safeguarding your data with the same precision and care that goes into crafting our Geometric Terrariums and Classic Ceramics.

1. Information We Collect

To provide you with a seamless and secure experience—from browsing our Bowl Vases to finalizing your bulk order of Cylinder Vases—we may collect the following information:

• Personal Identification Information: Name, email address, phone number, billing and shipping addresses (such as our company address: 615 Q Street Northwest, Washington, US 20001 for reference).
• Transaction Data: Payment details (processed securely via VISA, MasterCard, JCB, PayPal), order history, and purchase preferences related to products like Glass Domes or Decorative Ceramics.
• Technical & Usage Data: IP address, browser type, device information, pages visited on our site (e.g., menu categories like Bud Vases or Candle Holders), and time spent on the site.
• Communication Data: Correspondence with our customer service team at [email protected].
• Account Data: If you create an account for faster checkout, we store your login details and saved preferences, mirroring the convenience of our trade services.

2. How We Use Your Information

Your data enables us to serve our global clientele—from interior designers in New York to retailers in Melbourne—with the reliability and accessibility that define our brand:

• To process orders for Glass Vases, Ceramics, or Floral Accessories and manage your account.
• To communicate about orders, shipments, and provide customer support.
• To improve our website, product offerings (like new Geometric Terrariums or Floating Candles), and customer experience.
• To send marketing communications (only with your consent) about new collections, such as Block Vases or Glass Terrariums.
• To prevent fraud and ensure transaction security, in line with our commitment to “Secure & Seamless Transactions.”

3. Data Sharing and Disclosure

We treat your information with the integrity befitting our brand. We do not sell your personal data. We may share information only in these circumstances:

• Service Providers: Trusted third parties who assist in payment processing (e.g., PayPal), shipping, and IT services, under strict confidentiality agreements.
• Legal Compliance: If required by law, to protect our rights, or to ensure the safety of our customers and business.
• Business Transfers: In the event of a merger or sale, your data may be transferred, always under the same privacy standards.

We serve customers globally (excluding some Asian and remote regions), and data may be transferred internationally with appropriate safeguards.

4. Data Storage and Security

We employ industry-standard security measures—robust encryption and protocols—to protect your data, reflecting the same confidence we instill in our secure checkout process. Your information is stored on secure servers and retained only as long as necessary to fulfill orders, comply with laws, or support your ongoing relationship with us.

5. Your Rights

You have rights regarding your personal data, including:

• Access & Correction: Request access to or correction of your data.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails at any time.
• Data Portability: Request a copy of your data in a usable format.

To exercise these rights, contact us at [email protected]. We will respond promptly, in keeping with our commitment to customer service.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, much like the clarity of a Glass Dome enhances its display. These tools help us:

• Remember your preferences (e.g., items in your cart like Cube Vases or Candles and LEDs).
• Analyze site traffic and improve our menu layout and product offerings.
• Facilitate the checkout process for both guest and account holders.

You can manage cookie settings through your browser. Disabling cookies may affect site functionality.

7. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted here, with the effective date noted below.